Hotel reservations, changes, or cancellations are no longer being accepted online.
Changing or canceling an existing reservation? Contact the hotel directly at the phone number listed below. Cancellations must be made 72 hours prior to your arrival date to avoid cancellation fees.
Need to make a reservation? The following hotel might have availability; contact the hotel directly to inquire about available rooms. Discounted Symposium hotel rates subject to availability.
JW Marriott Phoenix Desert Ridge
5350 East Marriott Drive; Phoenix, Arizona, 85054
Phone: (480) 293-5000
Quality Care Symposium Customer Service Center
11208 Waples Mill Road, Suite 112 Fairfax, VA 22030
Phone: 888-788-1522 (within the U.S.) or +1-703-449-6418 (outside the U.S.)
SPARGO, Inc. is the ASCO Quality Care Symposium Official Hotel Reservation Agency
Third-party companies illegally represent themselves as travel agencies, soliciting attendees and exhibitors, and offering to assist them with their hotel reservations. This practice, known as "room poaching", can have serious consequences, including higher room rates, non-existent reservations at check-in, loss of pre-payment, or sub-standard hotel accommodations.
Room poachers require pre-payment for rooms but do not make a hotel reservation for you. Payment cannot be reclaimed, resulting in significant monetary loss.
Room poachers contact registrants and represent themselves as the Symposium hotel reservation agency, using a variety of tactics, including
- Distributing promotional materials that utilize the name or logo of the Symposium
- Insisting rooms be reserved and/or paid for immediately
- Offering discounted room rates below the Symposium room rate
If you are contacted by anyone who is not with SPARGO, Inc., please email SPARGO with as much information regarding the poacher as possible.
ASCO Quality Care Symposium Customer Service Center
11208 Waples Mill Road, Suite 112
Fairfax, VA 22030
Phone: 888-788-1522 (within the U.S.)
703-449-6418 (outside the U.S.)
Hours of Operation
8:30 AM–5:00 PM (Eastern Time)
Closed on weekends and U.S. holidays.